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The quality management system is aimed at managing the entire company's activity including aspects that influence the quality of products and services. It gives the certitude that the supplied products and services totally correspond to the requirements of the customer. The system is based on the principle of regular corporal improvement and raising customer satisfaction.

Open Technologies has launched and is developing a system of quality management, quality policy, and brought its procedures in compliance with the requirements of GOST R ISO 9001-2008 (ISO 9001:2008) standard "Quality Management System. Requirements".

We give a high priority to the opinion of every customer about our products, services and work of the personnel.

It allows:

  • assessing the extent, to which the Customer is satisfied with the quality of our work.
  • keeping the company informed of the degree the results of its work comply with the customer's requirements.
  • revealing and analyzing the true reasons of the potential customer's discontent and making timely corrections.

We would be very grateful, if you send your remarks, propositions and other comments on possible improvements of the Company's activity to the Quality Service: quality@ot.ru